Amicus ITS completes MBO

Amicus ITS MBO

Award winning Hampshire IT company, Amicus ITS, has announced the completion of a management buyout (MBO) by its Senior Management Team, led by Managing Director, Steve Jackson.

“The MBO transition will give us further flexibility to design new and exciting IT managed services tailored to our corporate and healthcare clients’ needs, as we keep at the forefront of new and emerging technologies.” 

Steve Jackson added:  “This is an exciting moment in the company’s 27 year history and represents a huge opportunity for the business to build on our reputation as one of the UK’s leading managed service providers. We have a very clear vision about our plans for the company’s strategic growth and expansion over the next five years and beyond.  We are actively expanding our strong partner base across the UK and are already working with other like minded organisations who share our values and vision to deliver improvements in the IT and security environments for businesses nationally”.

“Having expanded over the last five years, the company is going from strength to strength. This gives us the stability to underpin our future plans for strategic collaboration and growth. This MBO gives us even greater flexibility to design and bring to the market new and exciting IT managed services which truly meet and exceed our clients’ existing and future expectations”.   

By way of illustration Amicus ITS recently launched Cloud First, its all-encompassing IT support service dedicated for SMEs which includes a highly flexible and secure backup solution. Amicus ITS is leading the way in cyber security threat management and prevention across the UK.  The company was awarded official Government supplier status in 2015 for providing IT managed Services within the public sector, which is already yielding a number of sizeable opportunities and is also a confirmed supplier on the G-Cloud 7 digital marketplace for Cloud services.

Steve Jackson continued: “Despite the exciting developments within the organisation, it is very much business as usual. I am pleased to say that we will continue to work closely with Care UK who remain a valued customer of ours.  We provide the full spectrum of IT Managed Services for 10.4 million people in the UK for Out Of Hours services, illustrating our enterprise credentials.  The core of our business remains our 24×365 UK Service Desk and Network Operations Centre staff who monitor and support all our corporate and healthcare customers. They are the true backbone to keeping our customers’ mission critical and life critical services always-on. Having quality systems to leverage is clearly an advantage, but having a team of skilled and trained staff with eyes and ears always on, is a great differentiator”. 

“By understanding and aligning ourselves with our customer’s business strategies we aim to provide the best current and future support as their trusted partner in IT and new technologies”.

Anyone wishing for further information or details about any of ours services should call Sales Director, Les Keen on 02380 429429.

 

This week’s technology news – 27th June 2014

Supreme Court ruling for mobile phone privacy does not answer Cloud issue
Forrester report an emphatic decision by the Supreme Court in the US this week, which has endorsed the fundamental right of the individual to safeguard the privacy of data held on a mobile phone and that the only way for 3rd party agencies to access this, would be to seek a warrant.

The sheer variety of applications now available on mobile phones (cameras, video players, Rolodexes, calendars, tape recorders, libraries, diaries, albums, televisions, maps, newspapers, forums etc.) reveal much about its owner as well as what can be shown through the browsing history.  Consequently it was felt this would give 3rd parties too personal an insight about things we would prefer to keep private, even from our partners.  The crossover impact for this in business is in BYOD where corporate employers may not yet have taken steps to assess and implement data security policies to safeguard corporate privacy.

With the increase of devices and wearable technology, much of the content will inevitably be stored in the Cloud and what is not revealed through the phone as its conduit, will be accessible once it hits storage sites like Dropbox, Evernote etc.   So as soon as you have connected, you are no longer able to control that privacy, or that right.   This ruling is insufficient therefore in the wider context of cloud content and management of personal (and customer data), so expect more rulings in future as the further legal ramifications are reviewed.  As an MSP, it is your responsibility to be a privacy advocate.

Stop thief – you are turning me off!

Research by Glasgow Caledonian University into the way we hold and use smartphones, is leading to a new form of security being developed, to identify abnormal patterns which could trigger a “kill switch”. The software logs, monitors and profiles “normal” behaviour, carriage mannerisms, application access and timing, plus geolocation and browsing. Subtle changes to this information could indicate unauthorised use and prompt a shut down. The profiles take a few days of average use to build up a coherent picture and current versions of logging software are detecting illegal use within a couple of minutes which will no doubt get far quicker.

Lead scientist, Professor Lynn Baille notes that a further development of this software could be in authenticating identity. Research indicates users wiping or tapping in their pin up to 100 times a day to unlock their handset, which for some users is putting them off using security measures, if they have that choice. This new software could sanction access simply because the device is “in the right hands” and keeps a phone unlocked in normal use, except where a user needed to purchase something, or log in to a corporate network. Yet again, there are implications about privacy for such monitoring and whether this is managed centrally, or locally on the device.

This week’s technology news from Amicus ITS

Cloud security fundamental to BYOD

A recent study suggests that cloud computing plays a vital role in the success of BYOD in the work environment. The study stated that although 54% of respondents identified BYOD as an area for growth, 78% stated that the trend could pose a ‘significant’ risk to information security. We believe that with increased efforts to educate users on cloud computing, fears surrounding BYOD may begin to dispel and the benefits, including operational costs and user experience, can be rewarded.

NHS to become paperless by 2018

Health Secretary, Jeremy Hunt, has announced his plans for the NHS to become paperless by 2018. The NHS will be joining a list of organisations already paperless, including 38% of Fortune 1000, saving them costs of up to £4.4 billion. We believe that this is overly ambitious and the concept of a fully paperless office is far from reality.

Gartner show shift in PC market

This week Gartner have stated how there is a current “structural shift” in the PC market as tablet demand continues to grow. The research firm has stated that shipments of PC’s are down by 4.9%, due to users opting for tablet devices instead of laptops and PC’s. So what does this mean for mobile device management? We believe that this shift will continue through 2013 and into 2014 with mobile devices becoming more prevalent in the workplace as they become more adaptable for the workforce.

What technology skills will be needed in 2013?

MSP mentor have released a list for top technology skills needed in 2013. Topping the list for in-demand technology knowledge include; business intelligence, mobile projects and cloud technology. These skills can cover a multiple of sins including, virtualisation, big data and app development. We believe a number of organisations have already made the move in understanding mobile and cloud technology.  However, business intelligence is still seen as a specialist area, and requires a different level of expertise and investment for organisations to fully understand and capitalise on this opportunity.

Your first stop for this week’s MSP news in technology

MDM? Not without MSP’s help  

Even though the BYOD trend is gaining significant momentum, some organisations are still refraining from implementation.  Adopting MDM requires investment in technology, training, staffing and policy creation, meaning organisations can’t justify the funding.  However we believe there is a solution to this problem; introducing MDM through a managed service provider.  MSP’s can offer all the MDM benefits including 24×7 managed support, but save customers time as well as costs.  This will allow even small businesses to work more mobile.

Looking into the future in the Tablet market

The big three: Microsoft, Google and Apple are now all runners in the tablet market share race.  In recent months Apple has seen its sales decrease due to the increased popularity of cheaper Google devices. At this pace we may see Android over take Apple in Q2 2013. As Microsoft’s devices have only been on the market for less than a quarter, we are expecting a slow and steady uptake.  As more devices and apps come over to Microsoft’s new platform next year, we predict the market will shift.

‘Appy’ Christmas

Microsoft has announced that their Windows Phone app developers will be hard at work this festive season.  Since the launch of Windows Phone 8, mobile app requests have increased by 40%, seeing a recent surge in the last couple of weeks.  However, some companies refuse to jump on the bandwagon. Google have declared they have no plans to develop apps for either Windows Phone 8 or Windows 8. We believe that Google might be missing a trick.  As Windows 8 adoption grows momentum in 2013, we are predicting Microsoft’s app store will take off in a big way, enabling both a consumer and a corporate environment.

Microsoft release Cloud Deployment programme

Microsoft has released a new Cloud Deployment programme designed at educating partners as to how they can get the most out of Office 365.  Organisations have currently been viewing the Cloud as a threat to their security rather than an instrument for success.  With Microsoft’s latest partner programme, MSP’s will be able to offer management tools and expertise to help consumers understand the Cloud.  We believe that this will give MSP’s the opportunity to add value to the Cloud, helping customers with its set up and running.

A managed service providers guide to this weeks news

iPhone 5 set to boost BYOD trend

iPhone 5 tops over 2 million pre orders in the first 24 hours, more than double its iPhone 4s predecessor.  With Apples upgraded features and increased popularity it’s no wonder the forecast predicts a growing number of devices will soon be flooding through company doors and connecting to organisations IT infrastructures. Is your company ready to support this generation of smart devices?

Windows 8 predicted to increase sales of tablets by over 10 million in coming quarter

With the release date of Windows 8 looming, predictions are already being made as to the impact Microsoft’s latest update is going to have on the world.  A survey by IDC states how tablet sales are likely to increase by 10 million this year.  Windows 8 will be partially responsible for this increase; however Apple and Android devices will remain the top players impacting this climb in sales.

Security breaches hit high profile companies – could yours be next?

With a number of high profile organisations becoming the subject of recent IT security breaches (Dropbox, Sony, E-Harmony), it’s clear that organisations need to step up their game to ensure their companies IT infrastructure is secure. According to recent findings from Florida Tech University, cyber-crime is on the increase, with around 14 crimes being committed every second at a cost of around $411 billion.

Microsoft wins battle over infringement laws against Google

Last week Microsoft saw themselves win their third legal battle against Google in the recent months.  A court in Germany heard how Google’s Motorola had been accused of infringing a Microsoft patent.

Office 365 offers greater opportunities for MSP’s

Microsoft has now released their ever anticipated preview of Office 2013 and Office 365.  Many of the changes that have been made are unsurprisingly in correlation with the imminent release of Windows 8.  One particular new feature that stands out is Microsoft’s deeper integration of Office 2013 with their cloud service SkyDrive.  With the BYOD generation growing bigger than ever it is no wonder that Microsoft have ensured a much more mobile and tablet friendly software, and with a much cleaner, less cluttered look the new Office is bound to be a hit.